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Eliminate hassles from the uninformed public with high-quality and official-looking Service Dog and ESA gear

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Limited Time Offer

Buy 1, Get 2nd FREE

Service dog id card

For a limited time we're offering a 2nd duplicate (exact match) ID Card for FREE!!!

$80.00$39.99

SAVE $30

Emotional support animal id card

For a limited time we're offering a 2nd duplicate (exact match) ID Card for FREE!!!

$80.00$39.99

SAVE $30

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TOP DOG Bundles

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Housing - Emotional Support Animal Letter (with optional PSA airline recommendation letter)
$149.00

Having trouble with your landlord, property manager or HOA? Our emotional support animal (ESA) housing letter will help you and your ESA live happily and peacefully together. Our licensed medical therapists will evaluate your condition and upon approval provide you with a legally written prescription letter for your ESA.

What you Get:

  • ESA Prescription Letter Written By A Licensed Therapist

  • ESA Letter Emailed As PDF file

  • Live With Your Dog In Housing That Has A "No Pet Policy" (no pet deposits)

  • Optional Psychiatric Service Animal (PSA) Airline Recommendation Letter (keep your dog in the main cabin while flying with no extra fees...save up to $125 one-way)...you must certify to the airline that your dog has been trained to assist you with your psychiatric disability

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Service Dog - Complete Package (Bundle and Save $103)

PREMIUM PACKAGE (BUNDLE AND SAVE $232)

GET 45% OFF & FREE SHIPPING

$119.99$223.00

THIS BUNDLE INCLUDES:

  • Two Dog ID Cards (duplicates) & Registration ($40 value)

  • Digital Version of ID Card...emailed ($15 value)

  • Digital Version of Dog Certificate...emailed ($30 value)

  • 'Standard' Dog Vest ($40 value)

  • Dog Collar ($30 value)

  • Dog Leash ($30 value)

  • Dog Stainless Steel Tag ($13 value)

  • Dog sticker + decal ($15 value)

  • FREE Shipping ($10 value)

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Service Dog - Premium Package (Bundle and Save $221)

PREMIUM PACKAGE (BUNDLE AND SAVE $232)

GET 45% OFF & FREE SHIPPING

$299.99$521.00

THIS BUNDLE INCLUDES:

  • PSA Airline Letter...emailed ($149 value)

  • ESA Housing Letter...emailed ($149 value)

  • Two Dog ID Cards (duplicates) & Registration ($40 value)

  • Digital Version of ID Card...emailed ($15 value)

  • Digital Version of Dog Certificate...emailed ($30 value)

  • Dog Vest ($40 value)

  • Dog Collar ($30 value)

  • Dog Leash ($30 value)

  • Dog Stainless Steel Tag ($13 value)

  • Dog sticker + decal ($15 value)

  • FREE Shipping ($10 value)

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Service Dog - Plus Package (Bundle and Save $58)

PLUS PACKAGE (BUNDLE AND SAVE $63)

GET 41% OFF AND FREE SHIPPING

$94.99$153.00

THIS BUNDLE INCLUDES:

  • PSA Airline Letter...emailed ($149 value)

  • ESA Housing Letter...emailed ($149 value)

  • Two Dog ID Cards (duplicates) & Registration ($40 value)

  • Digital Version of ID Card...emailed ($15 value)

  • Digital Version of Dog Certificate...emailed ($30 value)

  • Dog Vest ($40 value)

  • Dog Collar ($30 value)

  • Dog Leash ($30 value)

  • Dog Stainless Steel Tag ($13 value)

  • Dog sticker + decal ($15 value)

  • FREE Shipping ($10 value)

Service Dog Collection

EMOTIONAL SUPPORT ANIMAL Collection


The TOP DOG Promise

To enhance the quality of the lives of people with disabilities by supporting and advocating their rights to have service dogs and emotional support animals.

Our Happy Customers

Frequently Asked Questions

What is the difference between a Service Dog and Emotional Support Animal (ESA)?

Since we do not know all of the specifics of your situation, we will address the different requirements and legal rights for both service dogs and emotional support animals. This is only our layman’s opinion and is not to be deemed as legal advice.

 
Someone has a SERVICE DOG if they have a physical or mental/emotional disability and their dog has been trained to assist them with their disability. The dog can be trained by anyone including themselves. There is no training certification required by law. In addition, a letter from a doctor/therapist is not required. Please note that a service dog is generally allowed to go anywhere the public is allowed to go. A representative of a business or public place can legally only ask you 2 questions: 1) Is the dog a service animal required because of a disability? 2) What work or task has the dog been trained to perform?

Someone has an EMOTIONAL SUPPORT ANIMAL (ESA) if they have a mental/emotional disability (such as depression, PTSD, anxiety, a phobia, etc…) and their dog comforts them (no training required). Please note ESA's DO NOT have legal rights to go anywhere the public is allowed to go, but ESA's are legally allowed to live in housing even when there is a No Pet Policy. Airlines are no longer legally required to allow ESA’s to fly in the main cabin of an airplane, but they must accept psychiatric service animals. Also, some businesses will allow ESA's even though they are not legally required to. Please note landlords/property managers will require an ESA letter from a licensed therapist.

Is a psychiatric service animal (PSA) a service animal?

Yes, a psychiatric service animal (PSA) is a type of service animal for people with mental or emotional disabilities. PSA’s have all the same legal rights as service animals.

Can my ESA live in housing that has a “no pet policy”?

Yes, however per US Federal laws landlords/property managers have the right to require someone who has an emotional support animal to have a “properly” written ESA letter prescribed by a licensed therapist before they can live in “no pet housing” with no fees.

If you have an emotional/mental disability (i.e. anxiety, a phobia, PTSD, depression, etc…) and your animal provides you comfort then our therapist will likely be able to approve you for an ESA housing letter which are legally written and must be accepted by the landlord/property manager. However, only our licensed therapist can approve you after their assessment.

Can my service dog fly in the main cabin of an airline?

According to the new US Department of Transportation rules, all airlines MUST ACCEPT service dogs in the main cabin. In addition to being able to fly in the main cabin of an airplane with no fees, service dogs have full access to all public places including hotels.


You will have to fill out the airline’s paperwork (Department of Transportation forms) certifying that your dog has been specifically trained to assist you with your disability. Your dog can be trained by anyone including yourself.


In addition, though not legally required, having supporting gear (ID card, vest, leash, collar, tags, etc…) helps eliminate hassles from the uninformed airline staff and public.


A psychiatric service animal (PSA) is a type of service animal for people with mental or emotional disabilities. People with PSA’s are often hassled by uninformed airline staff. The reason is because psychiatric disabilities are not visible like physical disabilities, so airline staff assume they are faking the disability. A written recommendation letter from a licensed therapist helps in these situations.


In order for your dog to qualify as a psychiatric service animal (PSA) you would have to certify to the airline that your dog has been individually trained (can be trained by anyone) to mitigate your psychiatric disability. There is no required proof of training, only a certification by you. Your dog’s function is NOT to provide emotional support, but to perform tasks which enable you to function in ordinary ways the non-disabled take for granted. You do not need to specify the specifics of your disability to the airline. All airlines must accept PSA’s. The PSA letter will be used as supporting documentation when completing the Department of Transportation paperwork.

Can my ESA stay in a hotel?

Hotels are not legally required to accept ESA’s. However, some will voluntarily accept them with an ESA letter. It’s always best to check with the hotel prior to booking to find out what their policy is regarding ESA’s.


Having supporting gear (ID card, vest, leash, collar, tags, etc…) helps eliminate hassles from the uninformed public.

Can my service dog stay in a hotel?

Yes, per federal law (Americans With Disabilities Act) service dogs have access to most places the general public has access to including hotels. The service dog laws (Americans With Disabilities Act administered by the Civil Rights Division of the Justice Department) essentially work on the honor system. If someone has and states they have a disability and their dog has been trained to assist them with their disability then their dog qualifies as a service dog. There is no required certification process.


We have had a number of customers report to us that they notified the hotel in advance that they would be staying at their property with a service dog. To avoid hassles from uninformed hotel staff and other hotel patrons they use supporting gear (i.e. ID card, vest, leash, collar tag, etc…).


There are several reason why a hotel could deny you. One would be if your dog is causing a nuisance. They can also deny you if your specific dog poses a direct threat to the safety of others, but it can't be because of the breed or weight of the dog, rather the determination of a "direct threat" must be based on "individualized assessment that relies on objective evidence about the specific animal's actual conduct."

What should I do if my service dog is denied access to a business open to the public?

Per federal law (Americans With Disabilities Act) service dogs have access to most places the general public has access to.


If you are denied access with your service dog then you can either refuse to leave, leave and do business at a different business, or contact an attorney and discuss filing a case of your civil rights being violated per the Americans With Disabilities Act.


A better solution is to have your dog registered for free AND purchase supporting gear. Many of our customers who do this say it helps to eliminate conflict from the uninformed public and makes their time in public with their dog more peaceful.


There are many uninformed businesses that require someone with a service dog to show their registration ID card or require the dog to be wearing a service dog vest before they will accept the service dog into their place of business.We have had a number of customers report to us that they notified the hotel in advance that they would be staying at their property with a service dog. To avoid hassles from uninformed hotel staff and other hotel patrons they use supporting gear (i.e. ID card, vest, leash, collar tag, etc…).


There are several reason why a hotel could deny you. One would be if your dog is causing a nuisance. They can also deny you if your specific dog poses a direct threat to the safety of others, but it can't be because of the breed or weight of the dog, rather the determination of a "direct threat" must be based on "individualized assessment that relies on objective evidence about the specific animal's actual conduct."

Are there age, weight, or breed restrictions for ESA’s or Service Dogs?

There are NO breed, age or size restrictions for service dogs or emotional support animals.


Further, the service dog laws (Americans With Disabilities Act administered by the Civil Rights Division of the Justice Department) essentially work on the honor system. If someone has and states they have a disability and their dog has been trained to assist them with their disability then their dog qualifies as a service dog. There is no required certification process.


A business owner or landlord/property manager has to have firsthand knowledge that your particular dog poses a direct threat to the safety of someone (not the breed posing a direct threat, but your particular dog).


Landlords and property managers must comply with the Fair Housing Act.

https://www.hud.gov/program_offices/fair_housing_equal_opp/assistance_animals


Does your specific dog pose a direct threat to the safety of anyone? They can deny you if it does, but it can't be because of the breed or weight of the dog, rather the determination of a "direct threat" must be based on "individualized assessment that relies on objective evidence about the specific animal's actual conduct."


There is no minimum age requirement to be a service dog, but it generally takes at least 6 months (often longer) to train a service dog. The dog must be trained to mitigate your disability and must behave appropriately in public to avoid being removed. This means there are two main facets of service dog training: (1) public access behaviors, and (2) disability-related work and tasks.

What should I do if my dog’s breed is not on your list?

I’m having difficulty placing my order. Where can I get help?

For some unknown reason on very rare occasions, we have a customer with a similar problem of not having the options to enter the details of their order, add their order to the cart, or pay for the order. Our technical support team has determined it's most likely when Javascript is blocked by their device.

Here are the following solutions:
  1. Try ordering from another device (smartphone, tablet, computer)
  2. Use a different browser (Chrome, Firefox, Safari, Edge, etc…)
  3. Chrome Browser - Android - Turn JavaScript On / Off
  • From a Home screen, navigate: Apps icon > (Google) > Chrome
  • Tap the Menu icon
  • Tap Settings
  • From the Advanced section, tap Site settings
  • Tap JavaScript
  • Tap the JavaScript switch to turn on or off

We apologize for the inconvenience.

How long does it take to receive my order?

Complete orders are fulfilled and shipped within 1 business day (often same day) and ship via US First Class Mail (up to 9 days), US Priority Mail (3-5 days) and US Priority Mail Express (1-2 days). If digital items were ordered or they are included in a package then they will be emailed at time of fulfillment (within 1 business day).


All shipping options include tracking. Priority Mail and Priority Mail Express include insurance.

What is your exchange/return policy?

If for any reason you are not completely satisfied with your order, you may return your merchandise within 30 days from the shipment date of your order for a refund or exchange. If 30 days have gone by since the shipment date of your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item(s) must be in brand new, saleable condition (no marks, dirt, or dog hair). Your items(s) must also be in the original packaging.

The following items are exempt from being returned due to their customization. All sales on these items are final.

      ESA Letters
      ID Cards
      Certificates

Additional non-returnable items:
      Gift cards
      Downloadable files (digital products)

Returnable item(s) that are part of a bundled package will be valued as the prorated portion of the entire package based on full retail prices of all the individual items.

Any returnable item(s) must first be issued an RMA # (Return Merchandise Authorization) in order for your refund or exchange to be processed.

You will be responsible for paying for your own shipping costs for returning the item(s) you purchased (unless damaged/defective).

If you would like to return any returnable item(s) please mail them back to us using a shipper with tracking information. We recommend Priority Mail via USPS since tracking information is included. Without proof of delivery we can not guarantee that we will receive your returned item(s).

Once your return is received and inspected (must be in brand new, saleable condition), we will send you an email to notify you that we have received your returned item(s). We will also notify you of the status of your refund or exchange.

Our exchange/return policy can be located at https://shoptopdogproducts.com/pages/return-policy